Grievance letters are an effective way to share our dissatisfaction. These are a constructive feedback to the company or the product one has been using. One should keep in mind that besides focussing on the grievances, one should also focus on some good points of the company. This will give the reader the idea that the writer of the letter is not of complaining nature. The correct format must be followed while writing a grievance letter and the main points should be clearly focused on. This is the best professional way to make complaints in a work place. However, there is no legal binding process as to how to raise a grievance at work.
Certain considerations are to be maintained while writing a grievance letter. These are:
- Calm is the only operative word that should be kept in mind while writing a letter of complaint. The letter should be very professional and should not sound rude.
- Instead of rambling over unrelated topics, focus should solely be made upon the complaints so that the reader understands it and fosters a solution.
- Both the parties should not engage themselves upon arguments and disputes. One must keep in mind that the letter should not be written when somebody is hot under the collar. The emotions should be cast off before starting the letter.