Collection letters are documents issued by collection agencies in order to extract unpaid debts from faulty debtors. They can also be issued by banks and credit card companies in order to send a warning to defaulters and to apprise them of the stern steps that the institution shall be forced to take in case of further non-payment and delay.
- Collection letters must be curt and businesslike in tone. Without losing civility or politeness, the collection letters must strongly convey their message to the recipient. The tone must be such as to brook no arguments and it must be firm as well.
- The details of the financial transaction of the individual or company with the bank, collection agency or Credit Card Company must be clearly specified. All evidence to provide the defaulter’s negligence must be used by the collection letter. There should be no leeway provided to the defaulter at all.
- These letters must end with a warning to the defaulter and they must remind him of the forced action he will face in case of non-payment or non-compliance. Such documents are often used as legal evidence as well.
- Without resorting to outright threats, the collection letter must create pressure on the defaulter so that he feels compelled to cooperate.