Tri Star Pvt. Ltd.
44 Cuba Road
16th January 2012
Subject: Formal letter for arranging a training session
I am writing this letter in order to request you to arrange a training session to train our department on the new software that has recently been incorporated in our systems and would soon be used to record all the dealings with the clients.
We did have an introductory session about the working of this software. However, no formal training was given to our department staff about the details of using it. I hope you understand that without a proper training our staff members would not be able to work efficiently on this software which may lead to dissatisfaction amongst our clients.
I would request you to arrange for a training session on the same at the earliest and help our department staff in learning more about it.