567, Arlington Street
23rd March, 2008.
Sub: Defective Product
Dear Mr. Jones,
I wish to bring to your notice the defective product delivered to us after we ordered through your tele-ordering service. The receipt number of the product is 348912 and the date of delivery was 20th March.
I request you to kindly send a customer service representative from your office to have a look at the product. Please ensure that the product is either replaced or repaired.
I am enclosing a copy of the receipt for your official records and request you to attend to the complaint within the next few working days,
Encl.: Copy of Receipt.